Shipping policy

At Henry’s Custom Market, we take pride in delivering personalized items with care and efficiency. Below you’ll find everything you need to know about our shipping process:

⏱ Processing Time

  • All items are custom-made to order.

  • Most orders are processed within 2–3 business days before shipping.

  • Processing time may vary slightly depending on the complexity of the customization and product type.

🚚 Shipping Time & Delivery Estimates

  • We currently ship to the continental U.S.

  • Estimated delivery is typically 3–5 business days after processing.

  • Some orders may ship in separate packages (e.g., shirts fulfilled by our print partner, tumblers shipped directly from us).

💰 Shipping Rates

  • Standard Shipping starts at $3.99 for shirts.

  • Shipping for tumblers and other items is based on weight and destination.

  • FREE Shipping on all orders over $150 (automatically applied at checkout).

🔎 Order Tracking

  • You’ll receive a confirmation email with a tracking number as soon as your order ships.

  • If your order ships in separate packages, you’ll receive multiple tracking numbers.

⚠️ Shipping Delays

  • While we aim to meet delivery estimates, please note that delays can occasionally occur due to:

    • Weather

    • Carrier issues

    • Customization complexity

  • If your order is delayed, we’ll do our best to keep you informed.

💬 Questions?

If you have any questions about your shipment, don’t hesitate to contact us at henryscustommarket@gmail.com

  • Henry's Custom Market is not responsible for delays caused by shipping carriers.

Damaged Packages

  • If your package arrives damaged, please refer to our Return and Refund Policy for steps to report the issue and request a replacement.